Privacy Policy

1. Introduction

Voice2TextPro Ai provides AI-powered transcription and related software services for businesses, teams, and professionals. This Privacy Policy explains how information may be collected, used, processed, and protected when you use Voice2TextPro.

2. Information We Process

Depending on how you use the platform, we may process information associated with your account and use of the service, including:

• Account and authentication information.
• Audio or video content submitted for transcription.
• Transcription results and related generated documents.
• AI engine, provider, and usage information.
• Billing, wallet, and service usage records.
• Information you provide when contacting our support team.

3. How We Use Information

Information processed through Voice2TextPro may be used to provide, operate, maintain, secure, and improve the service. This includes processing submitted media for transcription, generating transcription outputs, maintaining account access, recording service usage, handling billing-related records, providing customer support, and preventing misuse of the platform.

4. AI Processing

Voice2TextPro uses AI services to process transcription requests. Depending on the configuration of the service, submitted content may be processed by an AI provider or other technology provider used to deliver the requested functionality.

Users should avoid uploading information that they are not authorized to submit or process through the platform.

5. Data Security

We take reasonable technical and organizational measures to protect information processed through the service against unauthorized access, misuse, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.

6. Data Sharing

We may use trusted technology, infrastructure, AI, payment, and service providers where necessary to operate Voice2TextPro and provide requested services. Information may also be disclosed when required to comply with applicable law, protect the platform, enforce our terms, or protect users and others from fraud, abuse, or security threats.

We do not sell personal information as a business practice.

7. Uploaded Content

You are responsible for ensuring that you have the necessary rights and permissions to upload audio, video, documents, or other content to Voice2TextPro. You remain responsible for the content you submit and the people or organizations represented in that content.

8. Account and Access Information

Account information may be used to authenticate users, manage access, maintain user roles, operate employer and employee workflows, and protect the platform from unauthorized use.

9. Data Retention

Information may be retained for as long as reasonably necessary to provide the service, maintain account and transaction records, meet operational requirements, resolve disputes, enforce agreements, and comply with applicable legal obligations. Specific retention periods may depend on the type of information and the service configuration.

10. Your Responsibilities

You should only submit information that you are legally permitted to process. If you submit personal information or recordings belonging to other individuals, you are responsible for obtaining any permissions or notices required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or operational practices. The updated version will be published on this page with a revised update date.

12. Contact Us

For privacy-related questions or requests, contact Voice2TextPro Ai at: